FAQ's - Frequently Asked Questions

Commonly asked questions regarding the operation and use of METAL-TEC

What is the METAL-TEC?
The METAL-TEC is the original compact silent weapons detector with advanced detection features which allow the user to distinguish the size, mass and shape of a hidden metal object.


What is "Vibration Signature"?
Vibration Signature is a feature of the METAL-TEC which can help the user in determining the approximate physical shape and size of a metal object being detected.


How Do I Use Vibration Signature?
After detecting a metal object, take the METAL-TEC and turn it on end, pointing it's narrow probe end toward the object. Now move the METAL-TEC up and down (vertically) and side to side (horizontally) over the object being detected. By observing where, and when the vibration starts and stops while moving the METAL-TEC over the object, the operator can determine its approximate length and width which will help determine the object's physical size, and pinpoint its location.


What is "Density Discrimination"?
Density Discrimination is a feature of the METAL-TEC which can help you determine the possible threat level of the metal object being detected based upon the amount of metal in the object. The distance at which the METAL-TEC detects an object can help the user determine the object's mass relative to its volume.


How do I use Density Discrimination?
Larger objects such as handguns can be detected approximately 3 to 4 inches away. Smaller objects such as razor blades can be detected approximately 1 to 2 inches away, and metal foil (which may contain drugs) can be detected approximately 1 /8 inch to 1 inch away based on the size or amount of foil.


Does my METAL-TEC come with a warranty?
Yes, every unit comes from the factory with a 3 year limited warranty against manufacturer's defects.


Is my METAL-TEC water resistant?
Yes, the METAL-TEC is water-resistant to a depth of 35 Feet.


How do I turn on my METAL-TEC?
Press the On/Off button located on the center of the unit under the vinyl grip. Press the button once to turn the unit on, and again to turn the unit back off. Do not hold the power button down.


Why does my METAL-TEC vibrate in the holster?
The unit was designed so that the METAL-TEC would vibrate when in the holster. This is a "self test" to show that the unit is working, and also prevents leaving the unit on after performing a search.


How do I know if my METAL-TEC has detected metal?
When the METAL-TEC starts to vibrate it indicates the presence of metal.


Will wearing jewelry affect use of the METAL-TEC?
Yes, wearing jewelry while performing a search is not recommended as it may cause the unit to give false readings.


Do I ever need to calibrate my METAL-TEC?
No, the sensitivity on each unit is factory calibrated and automatically compensates for temperature changes.


Why does my METAL-TEC vibrate constantly even when no metal is present?
This maybe an indication that your battery is running low. Replace battery with a new 9v Alkaline battery. If problem persists contact Torfino Enterprises Inc. for an RMA#.


How do I replace the battery in my METAL-TEC?
Unscrew the two screws holding the battery door on. Gently remove the battery so as not to damage the unit. Insert a new 9v Alkaline battery with the terminals facing into the unit. The battery is non-polarity sensitive, which means it can be placed either direction so long as the battery is inserted terminals first into the unit. Replace battery cap and screw back on being careful not to overtighten the screws.


How do I remove a battery that is stuck inside the battery compartment?
Turn the unit upside down (With battery compartment facing down) and lightly tap on battery, or move battery from side to side until it comes loose. Never pull on the stuck battery as this may damage the battery terminals which will require factory servicing.
Sales:  1-800-TORFINO (1-800-867-3466)
Corporate Offices:   (561) 790-0111
Fax:   (561) 790-0080  email: info@Torfino.com
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Please note our address has recently changed to the following:

Torfino Enterprises, Inc.
12520 Capital Blvd., STE #401-112
Wake Forest, NC 27587